Customer Service Representative

New Braunfels, TX
Full Time
8676
Mid Level

Hanes Geo Components (HGC), a division of Leggett & Platt company (NYSE:  LEG), in New Braunfels, TX is seeking a Customer Service Representative. HGC is the leading distributor of geosynthetics, erosion control, and soil stabilization products used in the construction industry.


Primary responsibilities are:

  • Professionally answer all incoming phone calls
  • Accurately enter customer orders that are received on the telephone or electronically
  • Greet and assist customers who walk-in for orders
  • Communicate with customers regarding any challenges to their order such as logistics, pricing, inventory adjustments etc. 
  • Provide professional administrative support for the location
  • Prepare and submit customer quotes


This person must be focused on providing exceptional customer service, have excellent verbal and written communication skills, ability to multi-task, be proficient and accurate with data entry, competent math skills (converting square feet to square yards) and have exceptional computer skills.  Applicant must have 2-5 years of customer service experience.  
 

Hanes Companies is a people-first organization dedicated to providing a complete benefits package for our employees and their families. Benefits include health/dental/vision insurance, retirement savings with company match, discount stock plan, paid time off, paid holidays, employee assistance program, gym reimbursement, education reimbursement, and many more!

Equal Employment Opportunity/Veterans/Disability Employer

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